CA PPM New UX Could not export to CSV

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Article ID: 192046

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

Trying to Export to CSV…  trying to export full Project List.  “Export in Progress…”  Error Message '"Could not export to CSV" 

Could not export to CSV" message when attempting to download the exported 

Tested in Edge and Chrome same error message

 

Cause

500 Records Export  Limit

Environment

Release : 15.7.1

Component : CA PPM APPLICATION

Resolution

A) Please use filter and limit the records under 500

B) Export to CSV