How to change the session timeout message "Either you lack sufficient authorization or your session may have timed out" in Service Catalog 17.x

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Article ID: 192026

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Updated On:

Products

CA Service Catalog

Issue/Introduction

How to modify the session timeout message in Catalog?

Environment

Release : 17.2

Component : CA SERVICE CATALOG

Resolution


1. Copy USM_HOME\view\webapps\usm\locale\iceses\logon.xml to USM_HOME\filestore\custom\locale\<language folder>

Example:

For Spanish USM_HOME\filestore\custom\locale\iceses

For English USM_HOME\filestore\custom\locale\icusen

2. Search for <sessiontimeout> tag

3. Change the message in the <sessiontimeout> tag

4. Save Changes

5. Stop Catalog Services

6. Remove data from  USM_HOME/view/translets

7. Start Catalog Services

8. Remove cache from browser > Close all browser windows.