Difference in browser behavior when clearing cache (Chrome vs Edge)

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Article ID: 191984

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

There is a difference in application behavior when clearing cache in Chrome vs Edge.

In Chrome, it clears session info and we need to login again. Not the case in Edge and IE.

Need Clarification.

Environment

Release : 15.7.1, 15.8

Component : CA PPM APPLICATION

Resolution

Clarity PPM makes uses of a session cookie. This is not stored on disk, but in memory while the browser is
running.
If this is cleared, then it will force the user to login again.
if I clear the cache (including cookies) in Internet Explorer, it does not remove the session cookie if the browser tab is still open.
It seems Microsoft's cache clear is different than Chrome's approach, which does clear the session cookie.
A workaround is when clearing the cache, deselect this option in Chrome: "Cookies and other site data"

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