Cisco TL1 ENV alarms are not being polled by Spectrum

Products

• CA Spectrum
• CA eHealth

Issue/Introduction

Per Cisco documentation (https://www.cisco.com/c/en/us/td/docs/optical/15000r10_0/tl1/sonet/command/guide/454a10_tl1command/454a10_rtrv.html), TL1d would need to additionally execute RTRV-ALM-ENV in order to present critical environmental alarms, including generator failure:

23.13 RTRV-ALM-ALL

(Cisco ONS 15454, ONS 15454 M2, and ONS 15454 M6) The Retrieve Alarm All (RTRV-ALM-ALL) command retrieves and sends the current status of all active alarm conditions. The alarm condition or severity to be retrieved is specified using the input parameters as a filter.

 

 

Usage Guidelines

According to Telcordia GR-833, the RTRV-ALM-ALL command only reports EQPT, COM, T1, T3, OCN, EC1, STSN, VT1, DS1, E100, E1000, G1000, ML-Series, TXP, and MXP alarms. To retrieve all the NE alarms, issue all of the following commands:

RTRV-ALM-ALL
RTRV-ALM-BITS
RTRV-ALM-ENV
RTRV-ALM-SYNCN

Environment

Release : 10.4.1

Component : Spectrum Core / SpectroSERVER

Cause

Spectrum only issues the RTRV-ALM-ALL command.  

Resolution

Spectrum has been enhanced to run the following TL1 commands:

RTRV-ALM-ALL
RTRV-ALM-BITS
RTRV-ALM-ENV
RTRV-ALM-SYNCN

This is tentatively going to be resolved in Spectrum 10.4.2 release.

Additional Information

To take advantage of this functionality, you will need to update attribute TL1_RtrvAlmAll_Cmd:

from

RTRV-ALM-ALL:%s::%s;

to

RTRV-ALM-ALL:%s::%s;RTRV-ALM-ENV:%s:ALL:%s;