Clarity PPM SaaS: Using PostgreSQL Database Scheduled Jobs are getting duplicated


Article ID: 191943


Updated On:


Clarity PPM SaaS


  1. Deploy clarity with 2 Background service
  2. Make sure both Background services are up and running. 
  3. Open clarity application and navigate to Home -> 'Reports and Jobs' -> Jobs.
  4. Open any job (let's say 'Clean User Session') 
  5. Schedule three jobs, each one to run every 1 minute (*/1 * * * *) and Submit them.
  6. Navigate to Jobs -> Logs and refresh it every 1 minute.
Expected: Every one minute, one new instance of each job will be available under logs (as the jobs are scheduled to run minute).
Actual Behavior: Duplicate jobs are shown for one schedule. This is not consistent, but is happening frequently. 


This is a defect DE55282 and currently in review with engineering 


SAAS GCP 15.7, 15.8


This issue is impacted only in SaaS GCP Environments and have been mitigated t via change CHG0041271 executed on 05-31-2020 at 20:00:00 Pacific Time