Generates flush ring trace with error message "U00005118"

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

The following error messages  are noticed in WP logs which  generates flush ring trace:

20200513/071206.957 - U00015006 System forced memory trace dump.
20200513/071206.990 - U00015006 System forced memory trace dump.
20200513/071206.990 - U00003631 Dump caused by:
20200513/071206.990 - U00005118 Program error: Database access via key 'EH_Client' with value 0 in module 'UCGENX_R'.
20200513/071206.990 - U00011801 Error in Server routine 'UCGENX_R', Server: 'GMUC4P#WP032' AE system: 'GMUC4P'.

Environment

Release : 12X

Component : AUTOMIC AUTOMATION  ENGINE

Cause

Known issue

Resolution

Resolution:
Issue is identified as a BUG and Issue is already fixed in the following components:

Components:

AutomationEngine

Fixed Versions:

Automation.Engine 12.3.0
Automation.Engine 12.2.2
Automation.Engine 12.1.5
Automation.Engine 12.1.4 HF1