Bad text encoding in Conversations

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Article ID: 191894

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

Steps to reproduce

1. Enter text into a conversation in the modern UX including characters with accents and Ñ.

2. Other users seeing the conversation see do not these characters as they were entered. They get encoded to different characters such as çç

Environment

Release : 15.7.1

Component : CA PPM SAAS PROJECT MANAGEMENT

Resolution

This problem does not happen with Clarity PPM 15.7.1.2 nor 15.8