Client Automation - Asset job Status : External Utility Executed or Job Performed
Article ID: 191847
CA Client Automation - Asset ManagementCA Client Automation - IT Client ManagerCA Client Automation
Sometimes Asset job of type External Utility have status "Job Performed" instead the status "External Utility Executed"
What is the difference ?
Client Automation - All Versions
Status "Job Performed" could be reported if execution of External Utility Jon is taking long time and during this time a network problem occurs and amagent could not communicate anymore with its Scalability Server. The execution status of the job is set in local to "JOB_PERFORMED"
Later when amagent is executed again (with network problem resolved), the local status is reported to Scalability Server.
- An Asset Job of type External Utility is scheduled to be executed once a day
- AM Agent is executed in the morning on a machine. It executes the external Utility which is taking about 20 minutes. During this time, a network problem occurs.
When External Utility execution is finished, AM Agent could not report the status "External Utility Executed" to Scalability Server. it puts the status "JOB_PERFORMED" in local file C:\Program Files (x86)\CA\DSM\Agent\units\00000001\uam\SECTOR\STATUS.SJO
- The next execution of amagent of the machine it reports the local status "Job Performed" to the Scalability Server.
Conclusion : Status "JOB_PERFORMED" indicated that AM job has been executed but a network communication problem with the scalability server has occurred after start of job.