Autosys System Agent upgrade

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Article ID: 191843

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - System Agent (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) CA Workload Automation Agent CA Workload Automation AE

Issue/Introduction

- Agent not working after upgrade, machine goes 'missing' status.
- Autoping fails 

Environment

Release : 11.5

Component : CA Workload Automation AE (AutoSys)

Resolution

Solution:
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Updating machine definition for "agent_name" to lower case as same with agentname in agentparm.txt machine pinged successfully.

Notice for case-sensitivity for agent name in both parameters because agent fails to call autosys manager.