Robot Nimbus --> instalation error

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Article ID: 191829

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

The Problem is with  Nimbus agent installation on Linux environment. While installing it is showing

Nimbus Agent - Starting nimbus (via systemctl):  Job for nimbus.service failed

In more details.....

Starting robot
Starting nimbus (via systemctl): Job for nimbus.service failed because the control process exited with error code.
See "systemctl status nimbus.service" and "journalctl -xe" for details. 

[email protected] ~]$ service nimbus start
Starting nimbus (via systemctl):  Failed to start nimbus.service: Interactive authentication required.
See system logs and 'systemctl status nimbus.service' and 'journalctl -xe' for details.


Now  

  [[email protected] ~]# journalctl -xe

pam_ldap(crond:account): error opening connection to nslcd: No such file or directory

.

Environment

Release : 9.2.0

 

Resolution

The error msg that is appearing is related to nslcd:

su[XXXX]: pam_ldap(su-l:session): error opening connection to nslcd: No such file or directory

Suggested verify : https://linux.die.net/man/8/nslcd

After fix this, uninstall the robot and install it again. To uninstall:

service nimbus stop
rm -rf /opt/nimsoft
rm -rf /etc/init.d/nimbus