U00065005 Unable to start event '1864194667' as user 'xxxxx', reason: 'corrupt user 'xxxxxx' password'
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U00065005 Unable to start event '1864194667' as user 'xxxxx', reason: 'corrupt user 'xxxxxx' password'

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Article ID: 191823

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Updated On:

Products

CA Automic Workload Automation - Automation Engine CA Automic One Automation

Issue/Introduction

The file event is not working as expected.

2020-05-29 10:45:22 - U00065005 Unable to start event '1864194667' as user 'xxxxxx', reason: 'corrupt user 'xxxxxx' password'.
2020-05-29 10:45:22 - U00011166 System message: ''

The user 'xxxxxx' is a local user


The login-object "works" as the other jobs using it run correctly on  agent. 

Environment

Release : 12.x

                 21.x

Component : AUTOMATION ENGINE

Sub Component : File Event

Resolution

The following is the workaround solution for this issue.

1. start agent as a normal user
2. set ANONYMOUS_FE=Y in the agent's HOSTCHAR
3. set login_check=no in agent's INI file
4. start file event without login object
5. check the syntax within the .ini file for: ServiceProgramStartCommand=su %USER% -c '%IOSCOMMAND%' and make sure all spaces are correct.

Additional Information

ANONYMOUS_FE, ANONYMOUS_FT, ANONYMOUS_JOB