Unable to Communicate to the PPM server - List of Known Issues
Issue/Introduction:
This KB provides a master list of known issues related to error:
Unable to Communicate to the PPM server. Please try again and if the problem persists contact your system administrator.
Environment:
Release : All Supported Releases
Component : CA PPM INTEGRATIONS & INSTALLATIONS
Resolution:
The following are a list of known KBs related to this error:
| KB Link | Description |
| 5217 | "Unable to communicate to the PPM Server" due to Load Balancer, Reverse Proxy or Timeout issues |
| 108934 | "Unable to communicate to the PPM Server" when Gel Scripts are running |
| 92311 | Due to performance issues when changing an action item status, causes a system error - issue fixed in 15.5 |
| 139259 | "Unable to communicate to the PPM Server" due to Network issues |
| 185807 | "Unable to communicate to the PPM Server" due to performance issue |
| 189223 | Unable to connect, white screen, or getting Unable to communicate error - Using Traceroute to resolve |
| 191277 | "Unable to communicate to the PPM server" errors after updating Chrome to 83.0.4103.61 |
Additional Information:
This is not an all inclusive list, see also KB: 141061 for tips on how to optimize use of Self Service for Clarity PPM