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Article ID: 191787
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Issue/Introduction
When using Symantec Endpoint Protection (SEP)/and Symantec Endpoint Protection Manager (SEPM), there is a need to add digital signature certificates from trusted application manufacturer's software in order to have the SEP client treat trusted applications appropriately. This is an ongoing part of SEP/SEPM administration and should be reviewed as needed.
Some software manufacturers will give the certificate to a customer that asks, but often this is unnecessary as it can be extracted from a signed software package using Microsoft Windows and the steps found in the Resolution section of this article.
Environment
Microsoft Windows Operating Systems