Trend chart tooltips not present in graph on CA Performance Management

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Article ID: 191739

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

Trend chart tooltips not present in the graph on CA Performance Management

In trend view charts, when the time period is set to last hour, I can hover over the trend lines and it gives the detail of the devices on hovering. 

As soon as I change the time period from the last hour to the last 24 hours, I can't see the details of the devices on hovering over trend lines.

Environment

Release : 3.7

Component : IM Reporting / Admin / Configuration

Resolution

There is a limit to the total length of tooltips that can be displayed in the browser.

If the total tooltip text for the graph exceeds 1024000 characters, then no tooltips would be displayed.

You need to either focus on a single device or hide enough devices to get below this limit.