LDAP Authentication fails with Invalid Credentials.

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Article ID: 191677

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

Working to integrate APM with MS Active Directory 2012.
User logins with unique ID, but seems to fail group lookup because users are listed by distingushedName and not their sAMAccountName.

Getting in the log.

[DEBUG] [Manager.UserManagementService] Unable to find user "turtle1" because [LDAP: error code 49 - 80090308: LdapErr: DSID-0C090434, comment: AcceptSecurityContext error, data 52e, v4563

Environment

Release : 10.7.0

Component : APPLICATION PERFORMANCE MANAGEMENT

Resolution

The bindName was changed to the distinguishedName from the CN. Then authentication worked