Visualizer URL gives This site can't be reached error
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Article ID: 191618
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Updated On:
Products
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
Issue/Introduction
the Visualizer tomcat gets started, but he is not able to access them, getting error:
This site can’t be reached
Environment
Release : 17.3 and up
Component : CA CMDB VISUALIZER
Cause
NX.env has the wrong setting for NX_CMDB_VISUALIZER
Resolution
Update the NX_CMDB_VISUALIZER setting in NX.env with correct URL for Visualizer
Feedback
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