WebPulse Service Announcement: Changes to Service Endpoints

Products

• WebPulse
• Intelligence Services
• WebFilter

Issue/Introduction

As part of the announced migration efforts to Google Cloud Platform (GCP), various WebPulse services will be undergoing maintenance that will conclude on May 31, 2020. During this time various public-facing IP addresses will be retired. If any appliances have been configured to use these IP addresses instead of the hostname, service could be interrupted.

Cause

On May 31, 2020, several IPs will be retired, the various services that these IP provide (e.g. database downloads, real-time ratings, etc.) will only be available on the new service endpoints that were previously announced: https://knowledge.broadcom.com/external/article?articleId=188494

Resolution

Recommended Action

• Ensure that IT policies are updated to accommodate the removal of these retiring service endpoints

• Ensure that ProxySG appliances are using the appropriate domains for WebPulse services. (Hardcoding IP addresses is NOT recommended for any WebPulse service)

Hostnames for WebPulse Services:

Service	SService Hostname
ProxyAV Updates	av-download.bluecoat.com
BCWF	list.bluecoat.com
CDA	cda.bluecoat.com
File Reputation Service	frs.es.bluecoat.com
Intelligence Services	subscription.es.bluecoat.com
Security Labs	securitylabs.es.bluecoat.com
WebPulse	sp.cwfservice.net webpulse.es.bluecoat.com
Malware Analysis	contentanalysis-ma.es.bluecoat.com contentanalysis-ma-u.es.bluecoat.com

IPs to be Retired

Service	IP Addresses to be Retired
ProxyAV Updates	8.28.16.208 199.116.169.248
BCWF	8.28.16.206 199.247.40.246 103.246.38.206 199.247.43.246 199.116.169.246
CDA	8.28.16.235
File Reputation Service	103.246.38.204 8.28.16.233 185.2.196.204 199.116.169.233
Intelligence Services	8.28.16.243 199.247.40.244 199.247.43.244 199.116.169.243
Security Labs	8.28.16.7
WebPulse	8.28.16.201 8.28.16.203 185.2.196.201 185.2.196.203 199.116.169.245 8.28.16.202 185.2.196.215 199.116.169.242
Malware Analysis	8.28.16.239 199.116.169.239 8.28.16.237 199.116.169.237