Update Virtual Service Response in DevTest Portal

Products

• CA Cloud Test Mobile
• CA Application Test

Issue/Introduction

Using DevTest 10.6, when trying to update/delete any Virtual Service, getting below error:

Error while updating the Virtual Service. (500 FileSystemException E:\DevTest_v10.6\Projects\APICoE\VirtualServices\Images\test_APIv31.vsi: The requested operation cannot be performed on a file with a user-mapped section open. )

Environment

* DevTest 10.6.0
* Windows 2019 Server

Cause

This issue is specific to DevTest 10.6 on Windows 2019 OS.

It is a bug due to wrong detection of underlying OS that leads to mapped memory sections not being cleared after file IO.

Resolution

Open a new support case and refer to defect DE495591 to receive "patch_DE495591_10.6.0_GA.jar".

Steps for applying the patch:
NOTE: The patch should be applied on all the Devtest component machines, especially Portal.

1. Stop all DevTest services
   
   
2. Place the file "patch_DE495591_10.6.0_GA.jar" in <LISA_HOME>\lib\patches folder. Create the folder 'patches' if it doesn't exist
   Where <LISA_HOME> is the path of the install directory for your DevTest installation. By default, this would be C:\Program Files\CA\DevTest\
   
   
3. Start Devtest services and re-try the failed use case

Additional Information

Order for Stopping the DevTest services:

• Broker (if in use)
• Simulator
• Coordinator
• VSE
• Portal
• Registry
• Enterprise Dashboard
• Identity Access Manager

Order for Starting the DevTest services:

• Identity Access Manager
• Enterprise Dashboard
• Registry
• Portal
• VSE
• Coordinator
• Simulator
• Broker (optional - if needed)