Missing fonts on Phoenix UI not having Internet connectivity
Article ID: 191525
Clarity PPM On PremiseClarity PPM SaaS
Some fonts being used in the Phoneix UI theme are only available on the Internet.
On environments where the Clarity PPM server(s) do not have internet connectivity, some delays might occur loading pages due to import URLs with fonts as:
There are unavailable and it is slowing down loading of newly open CA Clarity Pages.
Clarity PPM 15.x
The Phonexi UI theme is trying to download those fonts from the Internet.
As a workaround, create a new theme by copying the Phoenix UI CSS (Administration > Studio > UI Themes) and remove the line 2,
@import url(https://cdnjs.cloudflare.com/ajax/libs/font-awesome/4.7.0/css/font-awesome.min.css);@import url(https://fonts.googleapis.com/css?family=Fira+Sans:400,500,600,700);/* The Teal and Grey PPM theme */
Use the new theme you have just created without this line.