CA 7 HYPER HIPER - SO12696 - LQ,LIST=JCL LOOP CONDITION - need more information on the cause

Products

• CA 7 Workload Automation

Issue/Introduction

 HYPER APAR SO12696 was published on 20th May 2020.

Below is more information on what caused the problem for this APAR to be released,

Environment

Release : 12.0

Component : CA-7

Cause

This is a timing issue on introduced by RO70017. The SASSSLIP module was not flagging when an error occurs getting the next JCL segment.
This causes the LQ LIST=JCL function to loop.

Resolution

Apply HYPER APAR SO12696  as per the information provided

Additional Information

The problem can only occur if LQ,LIST=JCL,JOB=*  is issued.  


PROBLEM DESCRIPTION:                                                      
CA 7 may loop when an LQ,LIST=JCL,JOB=* command is issued. This can       
occur when JCL is moving through the CA 7 queues while jobs               
are being processed.  CA 7 is unable to get the next JCL                  
segment for display but keeps trying to do so rather than                 
terminate.                                                                
                                                                          
SYMPTOMS:                                                                 
Sites will see countless:                                                 
CAL2D315E JER SCT(TERM0003) Q(REQ) REQ(GET) SEG(JCL)                      
  Opt(Next,   ,    ,    ) Job(        /    /  ) SASSSLIP                  
errors in the CA 7 JES2 Joblog.  It is possible this could                
overload the JES2 spool.                                                  
                                                                          
IMPACT:                                                                   
CA 7 will need to be re-cycled.  JES2 Spool may be overloaded             
with messages.                                                            
                                                                          
CIRCUMVENTION:                                                            
Don't issue LQ,LIST=JCL,JOB=*