MSP Lightweight project error: 'Project not found' when trying to save back to Clarity

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

• In the lightweight direction, the project won't save back from Microsoft Project (MSP) to Clarity, is this by design?
• If you click save to try and save the "L" version of the project back, you get an error saying Failure Project not found in CA PPM.
• Using save as, it gives you a brand new project ID, indicating a new project would be created altogether.

Environment

Release : 15.7.1 and higher

Component : CA PPM MICROSOFT PROJECT (MSP) Lightweight version

Cause

• This is working by design.
• The lightweight feature was designed to work similar to the function of "reporting" to distribute to stakeholders, so saving of the lightweight project is not possible.

Resolution

1. Important: Beware of impact if you do decide to save the locally downloaded copy of the project from Clarity
   • If you save the full copy back, data will be deleted including team/assignments as the lightweight version wasn't designed to import this type of data.
2. The one option would be to switch the project schedule format in Clarity to bidirectional for the project.

 

Additional Information

• See also: Lightweight Integration (BETA)

• Clarity PPM and MSP integration known defects - Support Technical Document Index (KB: 15956)

• Clarity PPM and MSP integration - List of knowledge documents (KB: 71385)

• See KB: 141061 for tips on how to optimize use of Self Service for Clarity PPM