When attempting to use the PAM SOAP WS operator with the createrequest method from SD SOAP WS, it failed with an error
soapenv:ClientInternal err Getting template object: NOT FOUNDInternal err Getting template object: NOT FOUND102.
Release : 17.2 and higher
Component : Svc Desk Web Services
The parameters for the creation of the request were not entered correctly
There are different parameters that are required for the creation of a ticket Customer is a must, depending on the setup additional fields may be required, the template is not required as the default dynamic parameters and/or the inline text do have them, unless the template data is required it is not needed or it will cause the error above.