[CDA/ARA] Error log "ReportActivator" in log

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

CDA log is writing an error as follows:

Error processing periodic task 'ReportActivator'
System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.
   at System.ThrowHelper.ThrowKeyNotFoundException()
   at System.Collections.Generic.Dictionary`2.get_Item(TKey key)
   at Ventum.Bond2.Services.ChangeLogging.Impl.SqlCommandBuilderFactory.CreateCommandBuilder(IEnumerable`1 columns, String connectionName) in C:\BuildAgent\work\bondrelease\10.0.2\Projects\Ventum.Bond2.Services.Impl\Services.ChangeLogging.Impl\SqlCommandBuilderFactory.cs:line 18
   at Ventum.Bond2.Services.ChangeLogging.Impl.ReportService.RegisterNewOperationalReports(IEnumerable`1 allReports) in C:\BuildAgent\work\bondrelease\10.0.2\Projects\Ventum.Bond2.Services.Impl\Services.ChangeLogging.Impl\ReportService.cs:line 281
   at Ventum.Bond2.Services.ChangeLogging.Impl.ReportService.ScanForReportChanges() in C:\BuildAgent\work\bondrelease\10.0.2\Projects\Ventum.Bond2.Services.Impl\Services.ChangeLogging.Impl\ReportService.cs:line 253
   at Ventum.Bond2.LoadBalancing.PeriodicRoutines.ReportChangeScanner.ExecuteImpl() in C:\BuildAgent\work\bondrelease\10.0.2\Projects\Ventum.Bond2.Services.Impl\LoadBalancing\PeriodicRoutines\ReportChangeScanner.cs:line 16
   at Ventum.Bond2.LoadBalancing.AbstractPeriodicTask.DoExecute() in C:\BuildAgent\work\bondrelease\10.0.2\Projects\Ventum.Bond2.Infrastructure\LoadBalancing\AbstractPeriodicTask.cs:line 59

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Cause

Connection string for ReportDatabase in customer.config is commented.

Resolution

ReportDatabase connection string was commented due to data migration. Un-comment it and the ReportActivator task will operate as previously.