PAM Appliances not accessible after disabling serial port on the VM
Article ID: 191330
CA Privileged Access Manager (PAM)CA Privileged Access Manager - Cloakware Password Authority (PA)CA Privileged Access Manager - Server Control (PAMSC)
After disabling the serial port on the PAM VM in ESX, the UI is not accessible.
Release : 3.2.2
Component : PRIVILEGED ACCESS MANAGEMENT
A screen capture of the Summary page for the VM in ESX showed that the Compatibility field was set to ESX/ESXi 6.7. PAM OVAs are set up for ESX/ESXi 4.0, and PAM has not been tested with anything else.
Changing the Compatibility field back to ESX/ESXi 4.0 resolved the problem.