CA Spectrum - No CPU and Interface metric (performance tab disabled) for device

Products

• CA Spectrum

Issue/Introduction

No CPU and Interface metric (performance tab disabled) for few devices

Example Device (ciscoASR1002HX OID: 1.3.6.1.4.1.9.1.2252).

Environment

Release : 10.4.1

Component : Spectrum Core / SpectroSERVER

Resolution

> Check the device is certified in Spectrum or not.
https://ehealth-spectrum.broadcom.com/devices/html/search_sp.html


> Verify the CAPM & Spectrum compatibility.
https://techdocs.broadcom.com/us/product-content/status/compatibility-matrix/ca-performance-center-data-source-compatibility-matrix.html

>Please check if its a Performance Center route Issue.