XCOM21578E Error occurred when verification of certificate. Certificate validation not completed.
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Article ID: 191312
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Updated On:
Products
XCOM Data TransportXCOM Data Transport - WindowsXCOM - SUPPORT
Issue/Introduction
When trying to send a transfer via XCOM the following error is reported in xcom.log
XCOMN0526E CA XCOM Gateway file extraction failed: XCOM21578E Error occurred when verification of certificate. Certificate validation not completed.
Environment
Release : 12.0
Component : CA XCOM DATA TRANSPORT GATEWAY FOR WINDOWS CA XCOM Data Transport for Windows 11.6
Cause
"AUTHENTICATE" was set to YES on Gateway Global Parameters -> Manage Certificate screen and need to be set up
Resolution
We generally use "AUTHENTICATE" set to NO because when both the XCOM client and the Gateway server run on the same machine in a typical setup, there is additional overhead for authentication for each connection between XCOM and the Gateway.
However, in case you want to add the extra authentication to secure Gateway Webservices, you should follow the instructions explained in the documentation.