UMP is not coming up in dev. I get a pop up screen saying unknow error has occurred

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Details of the pop up error are; com.firehuter.ump.exceptions.DataFactory : Exception there are no alarm services available! Please check the log for more information.

Environment

Release : 20.1

Component : UIM - UMP_USM

Cause

- ems

Resolution

Deactivated the ems probe.

Deleted ems db folder from the following location: \Nimsoft\probes\service\ems\db

Activated the ems probe.