When I attempt to view the dumps captured by Symdump CICS I receive message CASD6819?

Products

• SymDump for CICS

Issue/Introduction

When I use the Symdump CICS primary menu  transaction in CICS  SYMD and select option 1  to view the dumps captured by Symdump CICS

1  Analysis           - Display/select captured CICS dumps/traces 

I receive message

CASD6819 CA SymDump not available on this system as set in CAVHCONF

Environment

Z/OS
CICS
Symdump CICS

Resolution

Message CASD6819 states the following

CASD6819
CA SymDump not available on this system as set in CAVHCONF Reason: The CAVHCONF configuration module, which is loaded into the CSA, indicates that the product is not intended to be used on this system.
Action: Contact your systems programmer to ensure that the CAVHCONF configuration macro was implemented correctly on this system and that the CAVHINIT process was run.


The CAVHCONF global option PINT option states the following

PINT
Specifies whether a product can be used on a specific LPAR. If permitted, then the normal LMP checks for that product are performed. If not permitted, a message appears stating that the product is unavailable on this LPAR.
(This message appears in place of an LMP warning.) The default value is DYNAMIC. This value causes the product to determine which products have valid LMP keys on an LPAR.
The product then sets the product intent values accordingly.
Syntax:
PINT=(INTBAT,INTCICS,SYMBAT,SYMCICS|ALL|DYNAMIC)

The Symdump CICS documentation can be found at the Broadcom web site.