Xtraction - Question about User counts

Products

• CA Service Management - Service Desk Manager

Issue/Introduction

How many users customer can create on his dashboard, when he is licensed for 10 users?

Environment

Release : 17.3

Component : XTRACTION FOR CA SERVICE MANAGEMENT

Resolution

The answer from Ivanti Community is:

"You can create as many users as you like in Xtraction, but only 10 concurrent users will be able to connect at any one time if that is the number of users you are licensed for."

Additional Information

https://forums.ivanti.com/s/question/0D54O00006SSUOGSA5/hi-all-my-customer-is-ask-about-how-many-users-he-can-create-on-his-dashboardcustomer-is-licensed-for-10-userstks-in-advance