Data polling gap between Teamcenter and webview.
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Data polling gap between Teamcenter and webview.


Article ID: 191119


Updated On:


CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management


We were working on an RCA using the team center and Webview. While doing that RCA along with the application team, we found data inconsistency for a Servlet average response time in between the Team center and Webview for the same call. 

There was a gap of about 20 minutes for a single call at the Webview and team center.. After the verification by application team, over the Webview it is showing the correct time (7.00 PM EST) of call/request, but over the team center, it showing around 7:20 PM EST.
Attaching the doc for your reference


Release : 10.7.0

Component : APM Agents


The resolution and timeframes were not the same. Making that change resolved the issue