Data polling gap between Teamcenter and webview.
Article ID: 191119
Updated On:
Products
CA Application Performance Management Agent (APM / Wily / Introscope)
CA Application Performance Management (APM / Wily / Introscope)
INTROSCOPE
DX Application Performance Management
Issue/Introduction
We were working on an RCA using the team center and Webview. While doing that RCA along with the application team, we found data inconsistency for a Servlet average response time in between the Team center and Webview for the same call.
There was a gap of about 20 minutes for a single call at the Webview and team center.. After the verification by application team, over the Webview it is showing the correct time (7.00 PM EST) of call/request, but over the team center, it showing around 7:20 PM EST.
Attaching the doc for your reference
There was a gap of about 20 minutes for a single call at the Webview and team center.. After the verification by application team, over the Webview it is showing the correct time (7.00 PM EST) of call/request, but over the team center, it showing around 7:20 PM EST.
Attaching the doc for your reference
Environment
Release : 10.7.0
Component : APM Agents
Resolution
The resolution and timeframes were not the same. Making that change resolved the issue
Feedback
Yes
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