Use caseSome OI Product integration(s) (UIM, Spectrum, ect) has been configured to monitor events related to OS (windows/Unix), CPU,Memory and Disk
We have specific groups who should handle these events.
When an event is triggered we manually assign these events to predefined groups using the OI UI
Requirements:
We need a way of assigning the events based on alarm type/Description/Sub description to specific groups, here are some possibilities and/or examples:
- CPU events are related to databases or applications, these events should be automatically be assigned to the the DB or Application group team respectively.
- Based on alarm type like oracle,network,controller, ntservices, application etc
- Based on short description/description