Unable to deploy Identity Portal in JBOSS
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Unable to deploy Identity Portal in JBOSS


Article ID: 191096


Updated On:


CA Identity Manager CA Identity Governance CA Identity Portal CA Identity Suite


We are attempting to deploy Identity Portal on a Linux based JBOSS deployment, against oracle 19c which is failing with a 'Failed to Connect to Identity Portal database' 

While the installation logs appear to show the database connection was successful:

This is failing after attempting to install using the patched sigma.war file from the hotfix described in the documentation:




Release : 14.3

Component : Portal


The 'Failed to Connect to Identity Portal database' error messages is misleading, the issue ultimately was due to a special character in the JBOSS admin password, specifically the greater than sign " >" . 

Once the JBOSS admin password was reset without the greater Than sign ">" the install completed without issue.