We have configured the EEM with multiple domains and when I associate a group to an offer in the permissions tab, the users of that group cannot see the offering, when I consult the catalog to which the groups to which the user belongs are empty, but when I query the same user in EEM, it shows all the groups it belongs to.
Release : 17.2
Component : CA Service Catalog
This issue is caused by a defect DE48956
As a workaround, it is required to use the full name of the user, domain\userid and to associate the application groups to those users and offers