CA CSM can not connect to supportservices.ca.com to obtain maintenance for products
Article ID: 191072
Mainframe Software Manager (Chorus Software Manager)
CHORUS SOFTWARE MANAGER
Using CSM to download product maintenance and CA RS files fails accessing https://supportservices.ca.com
due to a bad ssl handshake.
Release : 6.0
Component : CAICCI-MVS
There was a change in the support portal where TLSv1 and TLSv1.1 were disabled, and this negatively impacted CSM.
The solution to this CSM problem condition is to add the following two IJO statements in the CSM TC's .SAMPLIB(MSMLIB) member right under the IJO="-Xms128m -Xmx768m -Xss768m" statement:
You will need to bounce the CSM TC task after you make the edit.