One of the gateways in production cluster not starting up during restart
search cancel

One of the gateways in production cluster not starting up during restart

book

Article ID: 191044

calendar_today

Updated On:

Products

CA API Gateway API SECURITY CA API Gateway Precision API Monitoring Module for API Gateway (Layer 7) CA API Gateway Enterprise Service Manager (Layer 7) STARTER PACK-7 CA Microgateway

Issue/Introduction

One of the gateways in production cluster not starting up during restart.  With error regarding cluster members.

Environment

Release : 9.0

Component : API GATEWAY

Resolution

1) schedule an outage.
2) As a safety net on primary db node o a
#mysqldump ssg > /somefile/sompath.sql
*** When you have a valid complete backup.
3) stop ssg on both primary and secondary.
# service ssg start
4) on primary db
# mysql ssg
mysql> delete from cluster_info;
5) start ssg
# service ssg start 

*** Note: cluster_info should automatically re-populate at restart of services.