monitoring HTTPS/SSL pages and/or applications with Application Experience Analysis (AXA)

Products

• CA Application Performance Management Agent (APM / Wily / Introscope)
• CA Application Performance Management (APM / Wily / Introscope)
• APM
• CA App Experience Analytics

Issue/Introduction

We are trying to monitor HTTPS/SSL pages and/or applications with AXA, browser agent and APM.

We have the following information in the guide (CA EXPERIENCE COLLECTOR/Digital Experience Collector).
http://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/ca-experience-collector/2-4/installing-and-integrating-digital-experience-collector/install-the-digital-experience-collector-on-a-single-system.html

Install NGINX: If your application is HTTPS and you do not have SSL endpoints available, install NGINX to provide this service.

Also  the following note:

The http protocol is used unless you selected to install Nginx, then https is used. Nginx that is bundled with Digital Experience Collector is not supported for production deployments and should be used only for a proof of concept.

Does this mean that we can not monitor HTTPS/SSL pages and/or applications without NGINX?

Environment

AXA 17.3.2
Application Performance Management 10.7

 

 

Resolution

CA EXPERIENCE COLLECTOR/Digital Experience Collector does need either NGINX or another tool for monitoring of HTTPS/SSL pages and/or applications with AXA, browser agent and APM.

Broadcom does not support the ise of NGINX in Production environments as the note indicates in our documentation.

This is not a Broadcom requirement. This is an industry standard for monitoring HTTPS/SSL pages and/or applications.

It is the customer responsibility to provide another tool (like NGINX) and maintain that tool.