Vendor Import job is not loading any vendors in Production but the job works in Test
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Vendor Import job is not loading any vendors in Production but the job works in Test

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Article ID: 190963

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

Post 15.6.1 upgrade our custom job that does vendor Import via process in Production keeps failing but same job works in Test.
process error log says: Failed to send SOAP message generated to 'http://server/niku/xog'. Connection refused:connect

Environment

Release : 15.6.1

Component : CA PPM APPLICATION

Resolution

As part of our investigation we identified that GEL script is using "internal" endpoint which is going to use your entryURL. When we compared with QC environment with Production we identified that entryURL in QC had port and it is working but in production it did not so and that is the reason connection is failing because it needs port number.