Clarity Timesheet and Project OOTB Email Notifications
search cancel

Clarity Timesheet and Project OOTB Email Notifications

book

Article ID: 190954

calendar_today

Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

I am seeking for some clear documentation for the following out of the box email notifications surrounding Clarity.  

Environment

Release : All Supported Clarity releases

Resolution

Regarding your Timesheet notifications information:

  • Timesheet - Submitted
  • Will send email to all users with timesheet approval right over the resource
  • Timesheet - Returned
  • Will send email to all users with timesheet approval right over the resource
  • Timesheet - Overdue
  • When the project manager clicks on the Timesheet Reminder icon, email is triggered to the user to whom the timesheet belong.
  • Project - Added Participants
  • Will inform the resource they have been added to a project (both as Team and Participant). Any time the resource is added to the team it is added automatically as Participant so this notification could really be for both.
  • Project - Removed Participants
  • Will inform the resource they have been removed from a project as a participant in Team - Participants only. Removing from the Team Staff does not trigger this

All these notifications are OOTB and things may work differently if you are using a Timesheet Approval process.

Additional Information

For testing purposes:

  • You do not have to have email enabled, as all the notifications will display in Organizer - Notifications.
  • The notifications will always be in Organizer - Notifications even if the user has disabled the email.
  • If they disable the email they will not be able to receive anything.

Here is some additional documentation:

https://knowledge.broadcom.com/external/article?articleId=21294

https://community.broadcom.com/communities/community-home/digestviewer/viewthread?MID=822031