Release : 10.7.0
Component : APM Agents
Set in realms.xml
<property name="plainTextPasswords">
<value>true</value>
</property>
he DEBUG logs captured the exception call stack similar to the one below:
[DEBUG] [PO:main Mailman 4] [Manager.UserManagementService] Error authenticating user HALL1234 in realm LDAP: null
[DEBUG] [PO:main Mailman 4] [Manager.UserManagementService]
org.jasypt.exceptions.EncryptionOperationNotPossibleException
at org.jasypt.encryption.pbe.StandardPBEByteEncryptor.decrypt(StandardPBEByteEncryptor.java:974)
at org.jasypt.encryption.pbe.StandardPBEStringEncryptor.decrypt(StandardPBEStringEncryptor.java:725)
at com.wily.authentication.ldap.LdapRealm.getInitialDirContext(LdapRealm.java:511)
at com.wily.authentication.ldap.LdapRealm.getSafeUser(LdapRealm.java:279)
at com.wily.introscope.server.beans.usermgmt.ARealm.userExists(ARealm.java:199)
at com.wily.introscope.server.beans.usermgmt.internal.UserManagementServiceBean.authenticate(UserManagementServiceBean.java:446)
at com.wily.introscope.server.beans.session.SessionBean.authenticateWebConnections(SessionBean.java:1509)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.wily.isengard.messageprimitives.MethodCallUtilities.callInterface(MethodCallUtilities.java:75)
at com.wily.isengard.messageprimitives.MethodCallUtilities.callInterface(MethodCallUtilities.java:29)
at com.wily.isengard.messageprimitives.service.MessageService.attemptMethodCall(MessageService.java:183)
at com.wily.isengard.messageprimitives.service.MessageService.handleMethodCallMessage(MessageService.java:135)
at com.wily.isengard.messageprimitives.service.MessageService.receiveMessage(MessageService.java:161)
at com.wily.isengard.postoffice.Mailbox.handleMessage(Mailbox.java:252)
at com.wily.isengard.postoffice.PostOffice.deliverInternal(PostOffice.java:532)
at com.wily.isengard.postoffice.PostOffice.access$2(PostOffice.java:478)
at com.wily.isengard.postoffice.PostOffice$DeliveryItem.run(PostOffice.java:886)
at com.wily.EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:728)
at java.lang.Thread.run(Thread.java:745)
It indicates an issue in decrypting the password. Please double check the password encryption and the encrypted string.