hub.log contains Malformed message discarded and Recurring message 'QZ89246999-08310' dropped errors.

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

hub v9.30. sockwrite and sockconnect error messages showing up in most of the infrastructure hub logs

Environment

Release : 20.1

Component : UIM - HUB

Cause

- Recent network changes - TCP segmentation

Resolution

This issue seems to be resolved by not only turning off TCP segmentation, but also increasing the Rx (receive buffer) memory for the network adapter to 4096. Customer worked with the network and server operations team to get this resolved.