How do I unlock a user in EEM
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How do I unlock a user in EEM

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Article ID: 190872

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - System Agent (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) Workload Automation Agent CA Workload Automation AE CA Process Automation Base

Issue/Introduction

My user account is currently locked in EEM. How can I unlock it? 

Environment

Release : 11.3.6

Component : WA AE/AUTOSYS RELATED EEM

Resolution

  1. Login to the <Global> application in your EEM web interface using the EiamAdmin account or another account that has the assigned rights to be able to unlock user account and reset passwords.
  2. Click on Unlock User under the Self Administration container.
  3. Supply the locked username/password and click Unlock button.