Getting an error from the ppm version 20.10 probe
Article ID: 190871
Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
Issue/Introduction
May 13 21:01:27:905 [ProbeStatus(alarm_enrichment).updateThread, ppm] stdout: 21:01:27.905 [ProbeStatus(alarm_enrichment).updateThread] ERROR c.n.ctd.transform.probes.ProbeStatus - Received status (2) on response (for sendRcv) for cmd = 'nametoip'
Environment
Release : 20.1
Component : UIM - PPM 20.10
Resolution
ppm error:
May 13 21:01:27:905 [ProbeStatus(alarm_enrichment).updateThread, ppm] stdout: 21:01:27.905 [ProbeStatus(alarm_enrichment).updateThread] ERROR c.n.ctd.transform.probes.ProbeStatus - Received status (2) on response (for sendRcv) for cmd = 'nametoip'
--->>> This error can also show in the ppm log when the baseline_engine/prediction_engine are deactivated, for example on my Primary Hub:
May 14 10:36:17:900 [ProbeStatus(baseline_engine).updateThread, ppm] stdout: 10:36:17.900 [ProbeStatus(baseline_engine).updateThread] ERROR c.n.c.t.probes.BaselineEngineStatus - Received status (4) on response (for sendRcv) for cmd = 'nametoip' name = '/lvxxxxxxxxx23_domain/lvxxxxxxxxx23_hub/lvxxxxxxxxx23/baseline_engine'
May 14 10:36:18:709 [ProbeStatus(prediction_engine).updateThread, ppm] stdout: 10:36:18.709 [ProbeStatus(prediction_engine).updateThread] ERROR c.n.ctd.transform.probes.ProbeStatus - Received status (4) on response (for sendRcv) for cmd = 'nametoip' name = '/lvxxxxxxxxx23_domain/lvxxxxxxxxx23_hub/lvxxxxxxxxx23/prediction_engine'
When I purposely deactivate my alarm_enrichment probe, I see the same error:
May 14 10:36:42:744 [ProbeStatus(alarm_enrichment).updateThread, ppm] stdout: 10:36:42.744 [ProbeStatus(alarm_enrichment).updateThread] ERROR c.n.c.t.p.TimeOverThresholdProbeStatus - Received status (4) on response (for sendRcv) for cmd = 'nametoip' name = '/lvxxxxxxxxx23_domain/lvxxxxxxxxx23_hub/lvxxxxxxxxx23/alarm_enrichment'
So first check the alarm_enrichment log to see if its updating. If not, it may be hung for some reason, so perform a cold start of nas and ae, then check the ppm log again to see if the error stops.
When ppm is tested on its own, after initial install, you may see these same errors.
May 14 23:34:57:924 [main, ppm] Login to NimBUS is OK
May 14 23:35:02:504 [ProbeStatus(alarm_enrichment).updateThread, ppm] stdout: 23:35:02.504 [ProbeStatus(alarm_enrichment).updateThread] ERROR c.n.ctd.transform.probes.ProbeStatus - Received status (4) on response (for sendRcv) for cmd = 'nametoip' name = '/lvnxxxxxxx523_domain/lvnxxxxxxx523_hub/lvnxxxxxxx523/alarm_enrichment'
The errors appear to be benign.
A cold start of the ppm probe (Deactivate-Activate) prevents any further occurrences of the error.
May 13 21:01:27:905 [ProbeStatus(alarm_enrichment).updateThread, ppm] stdout: 21:01:27.905 [ProbeStatus(alarm_enrichment).updateThread] ERROR c.n.ctd.transform.probes.ProbeStatus - Received status (2) on response (for sendRcv) for cmd = 'nametoip'
--->>> This error can also show in the ppm log when the baseline_engine/prediction_engine are deactivated, for example on my Primary Hub:
May 14 10:36:17:900 [ProbeStatus(baseline_engine).updateThread, ppm] stdout: 10:36:17.900 [ProbeStatus(baseline_engine).updateThread] ERROR c.n.c.t.probes.BaselineEngineStatus - Received status (4) on response (for sendRcv) for cmd = 'nametoip' name = '/lvxxxxxxxxx23_domain/lvxxxxxxxxx23_hub/lvxxxxxxxxx23/baseline_engine'
May 14 10:36:18:709 [ProbeStatus(prediction_engine).updateThread, ppm] stdout: 10:36:18.709 [ProbeStatus(prediction_engine).updateThread] ERROR c.n.ctd.transform.probes.ProbeStatus - Received status (4) on response (for sendRcv) for cmd = 'nametoip' name = '/lvxxxxxxxxx23_domain/lvxxxxxxxxx23_hub/lvxxxxxxxxx23/prediction_engine'
When I purposely deactivate my alarm_enrichment probe, I see the same error:
May 14 10:36:42:744 [ProbeStatus(alarm_enrichment).updateThread, ppm] stdout: 10:36:42.744 [ProbeStatus(alarm_enrichment).updateThread] ERROR c.n.c.t.p.TimeOverThresholdProbeStatus - Received status (4) on response (for sendRcv) for cmd = 'nametoip' name = '/lvxxxxxxxxx23_domain/lvxxxxxxxxx23_hub/lvxxxxxxxxx23/alarm_enrichment'
So first check the alarm_enrichment log to see if its updating. If not, it may be hung for some reason, so perform a cold start of nas and ae, then check the ppm log again to see if the error stops.
When ppm is tested on its own, after initial install, you may see these same errors.
May 14 23:34:57:924 [main, ppm] Login to NimBUS is OK
May 14 23:35:02:504 [ProbeStatus(alarm_enrichment).updateThread, ppm] stdout: 23:35:02.504 [ProbeStatus(alarm_enrichment).updateThread] ERROR c.n.ctd.transform.probes.ProbeStatus - Received status (4) on response (for sendRcv) for cmd = 'nametoip' name = '/lvnxxxxxxx523_domain/lvnxxxxxxx523_hub/lvnxxxxxxx523/alarm_enrichment'
The errors appear to be benign.
A cold start of the ppm probe (Deactivate-Activate) prevents any further occurrences of the error.
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