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Web service Installation failure - environment file does not exist

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Article ID: 190773

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Updated On:

Products

Endevor Software Change Manager (SCM) Endevor Software Change Manager - ECLIPSE Plugin (SCM)

Issue/Introduction

Setting in ENWSInstallOptions.properties:

WSTOM_DATASET=TTIG.SYSNDVR.V181A.#.Z.CSIQJCL.TEMP
STC_DATASET=TTIG.SYSNDVR.V181A.#.Z.CSIQJCL
ENVIRONMENT_FILE=EVWSTOME
TOMCAT_STC=EVWSTOM

Endevor Web Services installation failed with the following error
Checking ENVIRONMENT_FILE ............................................. [FAILED]
  > Member TTIG.SYSNDVR.V181A.#.Z.CSIQJCL.TEMP(EVWSTOME) does not exist or is not readable.

How to fix it ? 

 

Environment

Release : 18.1

Component : CA Endevor Software Change Manager

Resolution

Web Services issue the member does not exist or not readable error if :
1) member such as ENVIRONMENT_FILE or TOMCAT_STC does not exist in STC_DATASET
or
2)  someone is editing those members during the web services installation

According to comments in ENWSInstallOptions.properties: 
Tomcat starting JCL (TOMCAT_STC) and Tomcat Environment file (ENVIRONMENT_FILE) should be copied from the CSIQJCL to WSTOM_DATASET before the installation is started.

Solution:
Make sure ENVIRONMENT_FILE or TOMCAT_STC exist in STC_DATASET, and no one is editing them during the Web Services installation.