Release : 9.0.2
Component : UIM - ROBOT
When trying to stop the Nimsoft Watcher Controller, it failed with a cascading error message:
Error in NTServStop
Unable to open Service Control Manager to perform state change
We had to first kill the robot process.
Then we ran the "Nimsoft Service Controller" as an administrator:
The robot service was running as the Local System user.
Stopping and starting the service from Services.mcs works fine.
Rt-click the Nimsoft Service Controller to 'Run As Administrator' allows the controller application to shutdown/start the service without any error/issue.