cdm in error state
Article ID: 190733
Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
Issue/Introduction
CDM is unable to start on several robots - max restarts.
The probe works with CDM-6.34, but fails when trying to upgrade to more recent versions.
It's possible that this issue also affects other probes.
The probe works with CDM-6.34, but fails when trying to upgrade to more recent versions.
It's possible that this issue also affects other probes.
Environment
UIM 9.20
CDM 6.34 and greater
Windows 2008, 2012
Cause
Antivirus - in this specific case, Carbon Black
Resolution
After disabling antivirus on the system, the probe was able to be upgraded past 6.34.
Feedback
Yes
No
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