NetMaster: Auto Trouble Ticket Email Address field too short
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Article ID: 190721
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Updated On:
Products
CMDB for z/OSNetSpy Network PerformanceNetMaster Network AutomationNetMaster Network Management for SNANetMaster Network Management for TCP/IPNetMaster File Transfer ManagementSOLVE
Issue/Introduction
The maximum length of email address used in a NetMaster Trouble Ticket is 40 characters. Is there any way to increase that limit?
Environment
Release : 12.2
Component : CA NetMaster Network Management for TCP/IP
Resolution
Forty (40) characters is the default length of the email address for email trouble tickets.
However, this length limit can be increased on the "Alert Monitor : Trouble Ticket Data Entry Definition" (/ALADMIN.D) screen:
****** ***************************** TOP OF DATA ****************************** 000001 FIELD NAME=$USRNAME 000002 VALUE="" 000003 DESC="Email Address" 000004 COMMENT="" 000005 REQUIRED=YES 000006 LENGTH=40 ****** **************************** BOTTOM OF DATA ****************************