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What are the MSP Connector System Requirements for Clarity PPM 15.8?

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Article ID: 190677

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

  • What are the software/system requirements for the Microsoft Project (MSP) connector for 15.8? 
  • We would like to ensure our clients are properly configured far in advance of the upgrade.
  • Is there specific documentation available with this information?

Environment

Release : 15.8

Component : CA PPM SAAS INSTALLATION AND UPGRADE

Resolution

  1. Uninstall all prior components of the MSP connector prior to upgrading (all 3 components including the addin, schedule connect, interface.
  2. When upgrading, make sure the bit level of the connector installed matches MSP bit level (this is one the most common issues I see for customers related to install/upgrades)
  3. As referenced in the Table notes section of Specifications: Client-Side Components in Hardware and Software Compatibility Specifications:
  • The Microsoft Project (MSP) interface requires .NET Framework 4.5.1 or higher. MSP support now includes C2R editions/Project Online Client Desktop of 2016 and 2019, and either 32-bit or 64-bit editions. However, MSP Online browser edition is not supported. Note the following other limitations:
    1. Microsoft Project 2016 MSI is only supported with the required Microsoft patches. The C2R edition does not require patches. MSP 2016 MSI requires Microsoft patches. Updated supported patch information is also available from CA Support. It’s recommended to be on the latest Microsoft Project Update found at https://support.microsoft.com.
    2. For Clarity PPM project dependency data to export completely to the Predecessors column in MSP with the new driver, verify that that the same language (for example, Spanish) is selected in the OS, MSP application, and the Language Format in the Windows control panel.
  • Microsoft Office 365 (2016 or newer)/Project Online Client Desktop is supported including the Click-to-Run (C2R) virtualization option. Microsoft Project Online browser-based version of Microsoft Project is not supported.

Additional Information

See KB: 141061 for tips on how to optimize use of Self Service for Clarity PPM

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