Creating a package using the Packager, fails with the error "The system state could not be saved. The operation is stopped"
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Article ID: 19061
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Products
CA Automation Suite for Data Centers - Configuration AutomationCA Client Automation - Asset ManagementCA Client Automation - IT Client ManagerCA Client AutomationCA Client Automation - Remote ControlCA Client Automation - Asset IntelligenceCA Client Automation - Desktop Migration ManagerCA Client Automation - Patch ManagerCA Server Automation
Issue/Introduction
Issue:
Creating a package using the Packager fails with the error "The system state could not be saved. The operation is stopped". The error happens during the "Saving system state" phase
Cause:
Packager requires .NET framework 3.5 which is not installed by default on Windows 8 and above.
Environment:
Windows 8 and above.
Resolution:
Install the .NET framework 3.5 is installed and enabled
Delete the DSM\bin\Save folder before creating a new package.