ITAM-APM: During Installation, the install is calling up incorrect DB parameters
Article ID: 190548
CA Service Management - Asset Portfolio Management
When installing ITAM Software, there may be older DB connection content that despite modifying the al_cdb_configurationparameters table to reflect the correct DB credentials, the logs will show old, outdated DB connection information being referenced, causing the install attempt to fail.
Release : 17.3
Component : CA Asset Portfolio Management
Registry settings in the backend server need to be corrected.