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Resource Timesheet data not getting logged completely

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Article ID: 190541

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

Resource submits a timesheet, but the hours only gets logged partially and not for all the projects he charges in the database table.

Environment

Release : 15.4.1

Component : CA PPM TIME MANAGEMENT

Cause

Issue was not related to time slices (ootb or custom), it was in fact custom query which was filtering time based on input type code. User used to have input type code of 99 and was later updated to 10.

Resolution

Basically it was the custom query was filtering for input type code and that will use the one on the last timesheet if you have the option to populate from previous timesheet or if it was populated before input type code was changed. Since she updated the next timesheet the rest should be good.